Privacy Policy
Palm Trinity Insurance Services ("we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By engaging with our services, you consent to the practices described herein.
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1. Information We Collect
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We may collect the following categories of personal information:
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• Identifiers: Name, address, email, phone number, Social Security number, driver's license number, and other unique identifiers.
• Personal Records: Insurance policy details, claim history, payment information, and communications with us.
• Protected Classifications: Characteristics such as age, gender, marital status, and other protected classifications under applicable law.
• Internet Activity: Browsing history, search history, and interactions with our website or applications.
• Geolocation Data: Information that can determine your physical location.
• Professional Information: Employment details, occupation, and related information.
• Inferences: Insights drawn from the above data to create a profile reflecting your preferences and behavior.
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2. How We Collect Information
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We gather personal information through:
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• Direct Interactions: Information you provide when applying for insurance, filing claims, or communicating with us.
• Automated Technologies: Data collected via cookies and similar technologies when you interact with our website or applications.
• Third-Party Sources: Information from insurance agents, service providers, public records, and other external sources.
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3. Use of Personal Information
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We utilize your personal information to:
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• Provide Services: Underwrite policies, process claims, and deliver customer support.
• Communicate: Send policy updates, billing notices, and other essential information.
• Enhance Services: Improve our offerings, develop new products, and conduct market research.
• Ensure Security: Detect and prevent fraud, unauthorized transactions, and other liabilities.
• Comply with Legal Obligations: Adhere to applicable laws, regulations, and industry standards.
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4. Disclosure of Personal Information
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We do not sell or rent your personal information. We may share your information with:
• Affiliated Companies: Within our corporate family for business purposes.
• Service Providers: Third parties assisting in business operations, such as payment processing and IT services.
• Legal Authorities: When required by law or to protect our rights and interests.
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5. SMS Consent and Privacy
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By opting into our SMS services, you consent to receive text messages related to your account and necessary actions. We do not share SMS consent with third parties for marketing purposes. To opt-out, text STOP at any time.
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6. Data Security
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We implement robust security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee absolute security.
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7. Your Rights
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Depending on your jurisdiction, you may have rights to:
• Access: Request details about the personal information we hold about you.
• Correct: Update or correct inaccuracies in your personal information.
• Delete: Request deletion of your personal information, subject to legal constraints.
• Opt-Out: Withdraw consent for certain data processing activities.
For privacy-related inquiries, contact us at info@palmtrinity.com or call (213) 279-7707.
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8. Changes to This Policy
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We may update this Privacy Policy periodically. The latest version will always be available on our website.